Customer reviews for adaptil.co.uk

Customer reviews

• 5 / 5

  

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  Delivery was fine. Product not having the effect expected . Will not be accepting any future orders unless there is improvement over the next 4 weeks

  Review of 13/03/2025, following an experience of 09/02/2025 by LORRAINE H.

• 4 / 5

  

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  No problems with order

  Review of 12/03/2025, following an experience of 30/01/2025 by JILLIAN S.

• 5 / 5

  

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  Does exactly what it says on the tin. Our nervous rescue who has been ill treated has become more relaxed. Still a long way to go.

  Review of 12/03/2025, following an experience of 11/01/2025 by PETER B.

  Answer by adaptil.co.uk

  

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  Hi Peter Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  We rescued a 14 year old Jack Russell mix who lost his parents and had to adjust to living with a 14 yr old cat. He is adjusting to his new home life. He is less stressed after 3 months and no blood shed so far. We believe Adaptil eased his transition. Thank you By the way we adopted our cat 5 years ago and transitioned him with Adaptil too.

  Review of 11/03/2025, following an experience of 02/02/2025 by PATRICIA L.

  Answer by adaptil.co.uk

  

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  Hi Patricia Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 1 / 5

  

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  Found I could buy much cheaper elsewhere. Took an age to organise a return - still awaiting refund!

  Review of 11/03/2025, following an experience of 01/02/2025 by SUSAN H.

  Answer by adaptil.co.uk

  

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  Hi Susan Thank you for using the ADAPTIL.co.uk website and leaving a review. Our system shows your refund was actioned on 18/02/2025, please can you check your records and contact us via contact@adaptil.co.uk if it has not reached your account. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Order process easy to follow. Items arrived promptly

  Review of 11/03/2025, following an experience of 05/02/2025 by GAIL S.

  Answer by adaptil.co.uk

  

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  Hi Gail Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Everything went smoothly, from ordering to delivery

  Review of 11/03/2025, following an experience of 03/02/2025 by LYNN P.

  Answer by adaptil.co.uk

  

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  Hi Lynn Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy to order and prompt delivery

  Review of 11/03/2025, following an experience of 05/02/2025 by KEVIN C.

• 5 / 5

  

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  first class

  Review of 06/03/2025, following an experience of 01/02/2025 by BRUCE B.

  Answer by adaptil.co.uk

  

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  Hi Bruce Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  Delivery was prompt, easy to order online

  Review of 06/03/2025, following an experience of 31/01/2025 by CHRISTINE H.

  Answer by adaptil.co.uk

  

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  Hi Christine Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  No issues.

  Review of 06/03/2025, following an experience of 30/01/2025 by THOMAS R. *

  *Pseudonymized data at the request of the author

  Answer by adaptil.co.uk

  

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  Hi Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  Easy to order, but didn't work.

  Review of 06/03/2025, following an experience of 30/01/2025 by CARL H.

  Answer by adaptil.co.uk

  

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  Hi carl Thank you for your order and for getting in touch, we're very sorry to hear that you're not happy with your purchase. Please reach out to us at contact@adaptil.co.uk to allow us to understand your situation in more detail and see how we can help! Kind regards ADAPTIL Customer Service

  Answer by carl H

  

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  Hi, we have tried the collar, but it made no difference to our border collie.

  Show exchanges Hide exchanges
• 5 / 5

  

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  Quick delivery

  Review of 06/03/2025, following an experience of 17/01/2025 by DAVID G.

  Answer by adaptil.co.uk

  

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  Hi David Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Definitely helped my young puppy to be more present and less anxious

  Review of 06/03/2025, following an experience of 17/01/2025 by SHEILA D.

  Answer by adaptil.co.uk

  

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  Hi Sheila Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 1 / 5

  

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  Reasonable delivery service. Not impressed with customer service. Product did not work

  Review of 06/03/2025, following an experience of 21/01/2025 by PAULINE C.

  Answer by adaptil.co.uk

  

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  Hi Pauline We did reach out to you a couple of days ago, requesting that you contact us directly, as the review platform isn't the most effective way to address and resolve issues. Also the review platform is not monitored in the same way as our customer service inbox. Please contact our customer services at contact@adaptil.co.uk to allow us to understand your situation in more detail and see how we can help! Kind regards ADAPTIL Customer Service

• 2 / 5

  

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  I think its difficult and complicated to navigate

  Review of 02/03/2025, following an experience of 13/01/2025 by JANE P.

  Answer by adaptil.co.uk

  

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  Hi Jane Thank you for using the ADAPTIL.co.uk website and leaving a review. We value your feedback, please contact us via contact@adaptil.co.uk to let us know how we can improve your shopping experience. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Fast delivery

  Review of 26/02/2025, following an experience of 12/01/2025 by WENDY H.

  Answer by adaptil.co.uk

  

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  Hi wendy Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 3 / 5

  

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  Delivery was delayed

  Review of 20/02/2025, following an experience of 19/01/2025 by JOANNE F.

  Answer by adaptil.co.uk

  

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  Hi Joanne Thank you for using the ADAPTIL.co.uk website and leaving a review. We are sorry to hear your order was delayed on this occasion. Please contact us via contact@adaptil.co.uk to let us know how we can improve your shopping experience. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  My dog seems calmer

  Review of 19/02/2025, following an experience of 11/01/2025 by JANE P.

  Answer by adaptil.co.uk

  

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  Hi Jane Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Ok delivery was quick

  Review of 19/02/2025, following an experience of 13/01/2025 by NATHAN D. *

  *Pseudonymized data at the request of the author

  Answer by adaptil.co.uk

  

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  Hi Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Fast delivery and when I had a question the reply came quickly

  Review of 17/02/2025, following an experience of 11/01/2025 by KAREN B.

  Answer by adaptil.co.uk

  

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  Hi Karen Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  My dog seems a little camera after wearing the collar⁸

  Review of 17/02/2025, following an experience of 10/01/2025 by JAN H.

  Answer by adaptil.co.uk

  

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  Hi Jan Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Great , thanks

  Review of 17/02/2025, following an experience of 11/01/2025 by ANNA Z.

  Answer by adaptil.co.uk

  

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  Hi anna Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  A helpful site with plenty of information.

  Review of 17/02/2025, following an experience of 27/12/2024 by SUE W.

  Answer by adaptil.co.uk

  

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  Hi Sue Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  Put the collar on my dog - bought it because my dog is 14 and started to look anxious - pacing about and staring in the evenings . Also getting up and restless in the night . Collar appeared to help the first evening but it was hard to tell as he does have to get up for wees in the night too . I think it probably did help

  Review of 12/02/2025, following an experience of 04/01/2025 by ROSEMARIE G.

  Answer by adaptil.co.uk

  

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  Hi Rosemarie Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  First class!’n

  Review of 04/02/2025, following an experience of 25/12/2024 by J M.

  Answer by adaptil.co.uk

  

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  Hi J Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  Ok it was fine

  Review of 04/02/2025, following an experience of 25/12/2024 by CELIA W.

  Answer by adaptil.co.uk

  

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  Hi Celia Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Had one of these when my little dog was a puppy dew to anxiety separation from her mum & it was amazing . Recently bought one for her for over the Christmas dew to fireworks which again she was a lot more calmer . Such a great buy . . Thank you .

  Review of 04/02/2025, following an experience of 27/12/2024 by ELAINE B.

  Answer by adaptil.co.uk

  

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  Hi Elaine Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Delivery was as said, arrived on time . Website easy to use, so was setting up a regular order.

  Review of 04/02/2025, following an experience of 29/12/2024 by KEITH H. *

  *Pseudonymized data at the request of the author

  Answer by adaptil.co.uk

  

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  Hi Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy purchase process. I found what I wanted easily

  Review of 04/02/2025, following an experience of 29/12/2024 by JESSICA H.

  Answer by adaptil.co.uk

  

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  Hi Jessica Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Came when said

  Review of 04/02/2025, following an experience of 19/12/2024 by DEBORAH S.

  Answer by adaptil.co.uk

  

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  Hi Deborah Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  They are well versed in calming pet care and knowledge.

  Review of 04/02/2025, following an experience of 29/12/2024 by TONI S.

  Answer by adaptil.co.uk

  

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  Hi Toni Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  look at my review of last month

  Review of 04/02/2025, following an experience of 01/01/2025 by BRUCE B.

  Answer by adaptil.co.uk

  

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  Hi Bruce Thank you for using the ADAPTIL.co.uk website and leaving a review. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Everything from ordering to receiving went well and arrived on time and intact

  Review of 04/02/2025, following an experience of 30/12/2024 by JOHN W.

  Answer by adaptil.co.uk

  

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  Hi john Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  Information looked good. Results not so good unfortunately

  Review of 04/02/2025, following an experience of 02/01/2025 by WENDY W.

  Answer by adaptil.co.uk

  

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  Hi Wendy Thank you for your order and for getting in touch, we're very sorry to hear that you're not happy with your purchase. Please reach out to us at contact@adaptil.co.uk to allow us to understand your situation in more detail and see how we can help! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  The box arrived very badly squashed but the collar was fine inside…. Delivery was quick..

  Review of 04/02/2025, following an experience of 03/01/2025 by CARMEN D.

  Answer by adaptil.co.uk

  

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  Hi Carmen Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear that on the whole you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy to order and quick delivery

  Review of 29/01/2025, following an experience of 27/12/2024 by CAROLINE W.

  Answer by adaptil.co.uk

  

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  Hi Caroline Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  No problem. Delivered and arrived in time abd in good order

  Review of 29/01/2025, following an experience of 23/12/2024 by PAULINE E.

  Answer by adaptil.co.uk

  

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  Hi Pauline Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Product arrived on time

  Review of 29/01/2025, following an experience of 14/12/2024 by SHARON M.

  Answer by adaptil.co.uk

  

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  Hi Sharon Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Efficient service

  Review of 29/01/2025, following an experience of 24/12/2024 by JULIE L.

  Answer by adaptil.co.uk

  

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  Hi Julie Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Very good & quick

  Review of 29/01/2025, following an experience of 14/12/2024 by RACHEL J. *

  *Pseudonymized data at the request of the author

  Answer by adaptil.co.uk

  

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  Hi Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy to order, quick delivery.

  Review of 29/01/2025, following an experience of 27/12/2024 by SAMANTHA G.

  Answer by adaptil.co.uk

  

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  Hi Samantha Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  My order arrived on time and was well packed

  Review of 29/01/2025, following an experience of 15/12/2024 by SHEILA M.

  Answer by adaptil.co.uk

  

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  Hi sheila Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  N/A

  Review of 25/01/2025, following an experience of 09/12/2024 by GAYNOR R.

  Answer by adaptil.co.uk

  

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  Hi Gaynor Thank you for using the ADAPTIL.co.uk website and leaving a review. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Good service didn't wait long to receive my order

  Review of 25/01/2025, following an experience of 09/12/2024 by JUNE S.

  Answer by adaptil.co.uk

  

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  Hi June Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  The customer service is excellent . My order was delivered promptly with no issues . The treats have a great texture and a good meaty smell . My dog who is a very fussy eater so far will just smell the treats and not eat one . The other adaptil products eg the plug in and spray works great . I will keep trying with the treats fingers crossed he will eat one .

  Review of 25/01/2025, following an experience of 18/12/2024 by ROSEMARY G.

  Answer by adaptil.co.uk

  

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  Hi Rosemary Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Great, came quickly and the discount was great on the chews.

  Review of 21/01/2025, following an experience of 18/12/2024 by LYNSEY G.

  Answer by adaptil.co.uk

  

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  Hi Lynsey Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  Very satisfied

  Review of 14/01/2025, following an experience of 13/12/2024 by LISA C.

  Answer by adaptil.co.uk

  

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  Hi lisa Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  I am not totally sure that the chews work, as Luna has a memory of the places where she got spooked with a loud noise and. She refuses to go anywhere near that area. Today, after given her the chews just 10 minutes before walking out, she was actually ok.

  Review of 14/01/2025, following an experience of 04/12/2024 by INGRID W.

  Answer by adaptil.co.uk

  

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  Hi Ingrid Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy website and ordering process with lots of information on each product

  Review of 13/01/2025, following an experience of 03/12/2024 by SARA W.

  Answer by adaptil.co.uk

  

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  Hi Sara Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Website easy to navigate, lots of information on products. Delivered on time. Could use less packaging.

  Review of 12/01/2025, following an experience of 01/12/2024 by MAUREEN H.

  Answer by adaptil.co.uk

  

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  Hi Maureen Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  I don't remember the site being challenging to navigate or any issues with my purchase.

  Review of 12/01/2025, following an experience of 09/12/2024 by JONATHAN F.

  Answer by adaptil.co.uk

  

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  Hi Jonathan Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  been using it for months works with my young dog

  Review of 12/01/2025, following an experience of 02/12/2024 by JOANNA B.

  Answer by adaptil.co.uk

  

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  Hi Joanna Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Received quickly, and fitted perfectly.

  Review of 12/01/2025, following an experience of 02/12/2024 by JANET H.

  Answer by adaptil.co.uk

  

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  Hi Janet Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Sitw us easy to use. Easy to add or alter frequency of subscriptions.

  Review of 12/01/2025, following an experience of 28/11/2024 by VALERIE S.

  Answer by adaptil.co.uk

  

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  Hi Valerie Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy to use site with speedy delivery

  Review of 12/01/2025, following an experience of 02/12/2024 by MICHELLE Y.

  Answer by adaptil.co.uk

  

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  Hi Michelle Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Very fast delivery

  Review of 12/01/2025, following an experience of 07/12/2024 by CATHERINE H.

  Answer by adaptil.co.uk

  

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  Hi Catherine Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 12/01/2025, following an experience of 11/12/2024 by ANTHONY H.

  Answer by adaptil.co.uk

  

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  Hi Anthony Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy to find and order

  Review of 12/01/2025, following an experience of 09/12/2024 by BEVERLEY C.

  Answer by adaptil.co.uk

  

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  Hi Beverley Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

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  Fireworks was not so bad as on the the weeks up till Fireworks night but seems to have helped our dog

  Review of 11/01/2025, following an experience of 19/11/2024 by JANET H.

  Answer by adaptil.co.uk

  

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  Hi Janet Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Easy to order and quick delivery

  Review of 09/01/2025, following an experience of 29/11/2024 by KAREN S.

  Answer by adaptil.co.uk

  

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  Hi Karen Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

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  Very prompt delivery on a product that works so well on my incredibly stressed dog. He went from shaking like a leaf and constantly panting, running around trying to find a place to hide... to calm and serene, curling up in his bed sound asleep without a care in the world. Took a little while but he got there. Highly recommend!

  Review of 09/01/2025, following an experience of 02/12/2024 by MARION L.

  Answer by adaptil.co.uk

  

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  Hi Marion Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Very pleasantly surprised at the level of effectiveness

  Review of 09/01/2025, following an experience of 01/12/2024 by LUCY C.

  Answer by adaptil.co.uk

  

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  Hi Lucy Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  All good

  Review of 09/01/2025, following an experience of 23/11/2024 by VALERIE J.

  Answer by adaptil.co.uk

  

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  Hi Valerie Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  just good

  Review of 03/01/2025, following an experience of 01/12/2024 by BRUCE B.

  Answer by adaptil.co.uk

  

  Flag

  Hi Bruce Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Very good, great service

  Review of 03/01/2025, following an experience of 15/11/2024 by JAN H.

  Answer by adaptil.co.uk

  

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  Hi Jan Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Easy to use website, quick delivery will te order with confidence

  Review of 03/01/2025, following an experience of 01/12/2024 by RICHARD T.

  Answer by adaptil.co.uk

  

  Flag

  Hi Richard Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

  Answer by Richard T

  

  Flag

  Thanks brilliant product my dog is very relaxed

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Everything seemed fine

  Review of 31/12/2024, following an experience of 29/11/2024 by JUDE H.

  Answer by adaptil.co.uk

  

  Flag

  Hi Jude Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  No problem with ordering or service.

  Review of 30/12/2024, following an experience of 29/11/2024 by JOHN W.

  Answer by adaptil.co.uk

  

  Flag

  Hi john Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  My bull terrier who is about 12 years old had become very anxious. His jaws chatting and seemingly afraid of his own shadow. We started with the Adaptil diffuser and within 2 days he was calm and happy. He even ignored firework night. We are very relieved.

  Review of 29/12/2024, following an experience of 28/11/2024 by LAMORNA D.

  Answer by adaptil.co.uk

  

  Flag

  Hi Lamorna Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Website was easy to navigate, and order was dispatched and delivered very quickly.

  Review of 23/12/2024, following an experience of 12/11/2024 by COLIN R.

  Answer by adaptil.co.uk

  

  Flag

  Hi Colin Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Extremely efficient with reasonable prices

  Review of 22/12/2024, following an experience of 15/11/2024 by THOMAS E.

  Answer by adaptil.co.uk

  

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  Hi Thomas Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Very good they calm her down very quickly

  Review of 22/12/2024, following an experience of 20/11/2024 by LYNNIE P.

  Answer by adaptil.co.uk

  

  Flag

  Hi Lynnie Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  No problem with finding, ordering or delivery.

  Review of 22/12/2024, following an experience of 27/10/2024 by ROB H.

  Answer by adaptil.co.uk

  

  Flag

  Hi Rob Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Site was easy to navigate and delivery was prompt and well packaged

  Review of 22/12/2024, following an experience of 06/11/2024 by PATRICIA C.

  Answer by adaptil.co.uk

  

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  Hi Patricia Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 1 / 5

  

  Edit Flag

  Bloody idiots. I sent as present, so asked do not include receipt. The box was sent with receipt. Clowns.

  Review of 22/12/2024, following an experience of 03/11/2024 by TOMAS G.

  Answer by adaptil.co.uk

  

  Flag

  Hi Tomas Thank you for your recent order with us. We sincerely apologise for any inconvenience caused by the inclusion of the receipt in your package. Unfortunately, your order was processed before we had the opportunity to make the necessary adjustment. One of our team has already reached out to you to explore how we can make things right. Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Quick and easy to order. Item delivered quickly.

  Review of 15/12/2024, following an experience of 03/11/2024 by CHRISTINE F.

  Answer by adaptil.co.uk

  

  Flag

  Hi Christine Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  No problems delivered in short time.

  Review of 14/12/2024, following an experience of 01/11/2024 by JOYCE G.

  Answer by adaptil.co.uk

  

  Flag

  Hi Joyce Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Order and delivery very good

  Review of 14/12/2024, following an experience of 02/11/2024 by JEAN C.

  Answer by adaptil.co.uk

  

  Flag

  Hi jean Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  No problems with the site. Easy enough to use.

  Review of 14/12/2024, following an experience of 12/11/2024 by CHRISTIANE V.

  Answer by adaptil.co.uk

  

  Flag

  Hi Christiane Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  very good. dog liked them so much she stole the pot of chews ad ate them all.

  Review of 14/12/2024, following an experience of 01/11/2024 by STEPHANIE C.

  Answer by adaptil.co.uk

  

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  Hi Stephanie Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Everything was great

  Review of 12/12/2024, following an experience of 31/10/2024 by DINAH B.

  Answer by adaptil.co.uk

  

  Flag

  Hi Dinah Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Order very quick!

  Review of 12/12/2024, following an experience of 07/11/2024 by SARAH E.

  Answer by adaptil.co.uk

  

  Flag

  Hi Sarah Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Excellent - logical, straightforward easy website.

  Review of 12/12/2024, following an experience of 31/10/2024 by LYNNE A.

  Answer by adaptil.co.uk

  

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  Hi Lynne Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Eay to order, clear instructions

  Review of 11/12/2024, following an experience of 08/11/2024 by JEAN J.

  Answer by adaptil.co.uk

  

  Flag

  Hi Jean Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Order was smooth and arrived on time

  Review of 11/12/2024, following an experience of 03/11/2024 by RAFFAELLA P.

  Answer by adaptil.co.uk

  

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  Hi Raffaella Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Kept my puppy very calm, was very useful for the first few days in our home

  Review of 11/12/2024, following an experience of 07/11/2024 by SUNIL S.

  Answer by adaptil.co.uk

  

  Flag

  Hi Sunil Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

  Edit Flag

  No problem with order

  Review of 11/12/2024, following an experience of 04/11/2024 by SUSAN W.

  Answer by adaptil.co.uk

  

  Flag

  Hi Susan Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Easy to order and delivered on time.

  Review of 11/12/2024, following an experience of 04/11/2024 by NEIL J. *

  *Pseudonymized data at the request of the author

  Answer by adaptil.co.uk

  

  Flag

  Hi Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  I used the thunder shirts before the fireworks started the shirts did appear to settle them still nervous but not panting and shaking so pleased with results

  Review of 11/12/2024, following an experience of 23/10/2024 by ANN J.

  Answer by adaptil.co.uk

  

  Flag

  Hi Ann Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Everything perfectly acceptable plus delivery was quick

  Review of 11/12/2024, following an experience of 28/10/2024 by JACQUELINE B.

  Answer by adaptil.co.uk

  

  Flag

  Hi Jacqueline Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 2 / 5

  

  Edit Flag

  Good price, but shipment quality less than expected. Retail box simply had a postal label attached, no protection against loss or theft. Should have been placed inside a paper shipping bag, Will likely NOT purchase from this supplier again.

  Review of 11/12/2024, following an experience of 03/11/2024 by LES T.

  Answer by adaptil.co.uk

  

  Flag

  Hi Les Thank you for using the ADAPTIL.co.uk website and leaving a review. Please accept our sincere apologies that the product you received did not arrive in its intended packaging. We are currently looking into this issue to ensure it doesn’t happen again. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

  Answer by Les T

  

  Flag

  Appreciate your prompt response, for which I'll reconsider my decision concerning shopping.

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• 5 / 5

  

  Edit Flag

  Easy to navigate webpage. Delivery ok.

  Review of 11/12/2024, following an experience of 24/10/2024 by LINDA L.

  Answer by adaptil.co.uk

  

  Flag

  Hi Linda Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Efficient service

  Review of 10/12/2024, following an experience of 24/10/2024 by JULIE L.

  Answer by adaptil.co.uk

  

  Flag

  Hi Julie Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  I ordered an Adaptil Calm plug in to try and help my dog over firework season.Where I live this season can go on for weeks,causing so much stress for animals and their owners.My order arrived well packaged and arrived quickly.

  Review of 10/12/2024, following an experience of 22/10/2024 by JAYNE B.

  Answer by adaptil.co.uk

  

  Flag

  Hi Jayne Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Really good

  Review of 10/12/2024, following an experience of 02/11/2024 by KEN S. *

  *Pseudonymized data at the request of the author

  Answer by adaptil.co.uk

  

  Flag

  Hi Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  A very nervous dog - and her sister- both enjoyed a quiet corner with adaptil plug-in. A noticeable difference.

  Review of 09/12/2024, following an experience of 21/10/2024 by JOHN M.

  Answer by adaptil.co.uk

  

  Flag

  Hi JOHN Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Easy to order online.

  Review of 08/12/2024, following an experience of 21/10/2024 by DEBRA B.

  Answer by adaptil.co.uk

  

  Flag

  Hi Debra Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 3 / 5

  

  Edit Flag

  Website easy enough to navigate. Useful information relating to dog anxiety. Order placed/accepted/paid for with no problems, then a week or so later I had an email from Adaptil stating item was “out of stock”. Surely it would be better to have been advised of this prior to making payment? Within in the next two weeks we received a package via eBay containing the item ordered.

  Review of 08/12/2024, following an experience of 20/10/2024 by NOAH M. *

  *Pseudonymized data at the request of the author

  Answer by adaptil.co.uk

  

  Flag

  Hi Thank you for using the ADAPTIL.co.uk website and leaving a review. We value your feedback so that we can improve your shopping experience. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Great unfortunately dog didn't like returned for refund thank you

  Review of 07/12/2024, following an experience of 30/10/2024 by ELIZABETH S.

  Answer by adaptil.co.uk

  

  Flag

  Hi Elizabeth Thank you for using the ADAPTIL.co.uk website and leaving a review. We were sorry to hear that your dog didn't like the chews and glad we could with your return. Please reach out to us at contact@adaptil.co.uk to allow us to understand your situation in more detail and see how we can help! Kind regards ADAPTIL Customer Service

• 4 / 5

  

  Edit Flag

  Items arrived promptly

  Review of 07/12/2024, following an experience of 20/10/2024 by FIONA A.

  Answer by adaptil.co.uk

  

  Flag

  Hi Fiona Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

  Edit Flag

  No problems ordering or delivering

  Review of 07/12/2024, following an experience of 20/10/2024 by ANDREA J.

  Answer by adaptil.co.uk

  

  Flag

  Hi Andrea Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

  Answer by Andrea J

  

  Flag

  And what about the first line of my review about the diffuser having no effect at all on my dog?

  Answer by adaptil.co.uk

  

  Flag

  Hi Andrea We have two review sections, the Brand and the Product. Your review about the diffuser is under our product section where we asked if you could please reach out to us at contact@adaptil.co.uk to allow us to understand your situation in more detail and see how we can help! Kind regards ADAPTIL Customer Service

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• 5 / 5

  

  Edit Flag

  As described quick delivery

  Review of 30/11/2024, following an experience of 18/10/2024 by TONY B.

  Answer by adaptil.co.uk

  

  Flag

  Hi Tony Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

  Edit Flag

  Lilly wouldn't eat them, I even crumbled them on her food,eventually I think she ate most of one which did seem to calm her but she hasn't ate them since, I'll keep trying tho

  Review of 30/11/2024, following an experience of 29/10/2024 by PATRICIA B.

  Answer by adaptil.co.uk

  

  Flag

  Hi Patricia Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 4 / 5

  

  Edit Flag

  I got what I ordered very quickly.

  Review of 30/11/2024, following an experience of 28/10/2024 by LINDA R.

  Answer by adaptil.co.uk

  

  Flag

  Hi Linda Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 3 / 5

  

  Edit Flag

  The order went well. But it didn’t have that affect on my dog

  Review of 30/11/2024, following an experience of 19/10/2024 by ASIA R.

  Answer by adaptil.co.uk

  

  Flag

  Hi Asia Thank you for using the ADAPTIL.co.uk website and leaving a review. We value your feedback, please contact us via contact@adaptil.co.uk to let us know how we can improve your shopping experience. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

• 5 / 5

  

  Edit Flag

  Delivered was very prompt

  Review of 27/11/2024, following an experience of 24/10/2024 by JACQUELINE J.

  Answer by adaptil.co.uk

  

  Flag

  Hi JACQUELINE Thank you for using the ADAPTIL.co.uk website and leaving a review. We're happy to hear you are pleased with your experience and value your feedback. Thank you for shopping directly with us! Kind regards ADAPTIL Customer Service

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